Activation Code Not Recognized on Reinstalled Virtual Machine

Posted by DB ® , 01/21/2026, 20:11:26 Reply   Forum

I had to reinstall my Parallels virtual machine that allows me to run Windows on my Mac laptop. When I then downloaded Instant Text Pro 9 on Windows, it says "Your activation code is not recognized for this computer."

Do I need to wait until Textware Solutions opens tomorrow at 9 AM for them to have them either reset my computer id on their end to allow activation on my reinstalled virtual machine or else send me a new activation code?

I am definitely installing IT 9 Pro via Chrome on Windows, not on my Mac. And I just renewed my subscription earlier this month.

Thanks for any help you might be able to provide.




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