IT to new computer issue with 2nd account

Posted by Diane123 , 11/10/2016, 11:38:48 Reply   Forum

I hope I can explain this properly. I have a new computer and installed IT onto it. Per instructions, I created a new account. I tried to make this account a Microsoft account so it would sync with everything but MS refused to allow 2 accounts on same computer. So, I have IT working great on the 2nd account. My problem starts there. I cannot get any of my other programs, software, or laptop to sync with this account. I am unable to get my emails to work on this account as well. Is there any way to combine these 2 accounts under the first account name or move the IT to the first account now that it is on the computer? I tried the password sent on the first account, but IT will not accept it.

Thank you so much for all your help in the past and now as well.
Diane Martin




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