New user account?

Re: Separate account -- Diane123
Posted by Bunny , 11/16/2016, 16:26:09 Reply Top Forum

I am still not clear on what happened from the description. It sounds to me like you created a second Microsoft Windows 10 user account or profile on your Windows 10 computer which does not have the same administrator privileges that the original account or profile has. You performed a clean install of Instant Text 7 Pro under that account profile.

I am guessing that Instant Text Support wanted you to do a clean install of Instant Text 7 Pro as a new Instant Text 7 user, not create a new Microsoft Windows 10 user profile, but I have not seen instructions such as you received and I could be wrong.

I am sorry that I cannot be of help.

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