I think I've found a solution.

Re: IT and eScribers Template Manager -- AmBeck22
Posted by MargiLowry , 05/15/2019, 19:54:45 Reply Top Forum

You'll need to open your template as usual, typing the case/party information. Then, when the variable screen is closed and you are at the top of the first page of the document, save the document. Then get out of it, and open it back up. IT should dock to the document and you should be able to see your shortcuts while you type.

I haven't tested that extensively, but that appears to be a solution for me. :)

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