Contact tech support

The "convert to ABCZ" function in the Importer is to convert existing glossaries into the ABCZ method. You must have a purchased ABCZ glossary from Jon Knowles in your glossary folder in order for the converter to work, as mentioned in Marianne's post.

For additional assistance, please contact tech support at 781-272-3200 ext 2 and we'll be happy to help you. Please be sure to have your serial number available for registration purposes when calling.

Kind regards,
Kristen